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Jul 3, 2020

Are Login Bar's Currently Broken?


When I view my website, log in and click the login bar drop-down menu the only option I am shown is "Log Out" despite having a member's section set up in the editor. This happens on multiple browsers and I can't find any settings in the Login Bar options that would indicate that anything is incorrectly configured. Login Bars work as expected in the regular Wix editor.

1
Best Answer
Jul 16, 2020

Apparently according to Wix support that portion of my website was "corrupted" and deleting the members area entirely and re-adding it has fixed the problem.


Bit of a bummer if you actually did work in there though.

Dec 7, 2020

Hi @Hank. I know it's been a while, so you may have fixed it. I was having the same issue until a few moments ago, so the bug still exists. Here's where the issue is and how to fix it. @Sebi Vidret, Product Manager, maybe this can help. The problem is when you put the "Member Login" in the header. It would look fine on my home page, but once I navigated to any other page the bug would occur. I tried to add the Member Login to a Section and the bug didn't happen. So I created a "Banner" from Compositions and made it look just like my header. Placed the Member Login in the banner, saved it as a "Master Section" and applied it to every page. Then I removed my header from every page and there you go. This fixed the issue. Hope this helps!

1

Hi @Hank


We apologize for the experience you are having with your site.

Can you please submit a ticket or schedule a call with our support team at wix.com/contact


Make sure to include as many details possible, the more they get the faster we can identify the issue and resolve it.


Thanks for your cooperation!

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