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Apr 27

I'm having a little trouble opening the editor. It's been on the loading screen for ages, is there anything I can do?

So I click 'Open Editor X' but then it gets stuck on the loading screen.

1

Hi Melissa,


I am Sebi from the Editor X team.

We apologize for the experience you are having with your site.


Can you please share the site with us? We will look into it right away.


Thanks for your cooperation we look forward to your response.


1

Hi Sebi,


Thanks for replying. I haven't been able to get on to a site yet as the editor won't open - even if I click 'start from scratch' it will open the editor loading screen and then will just continue loading for ages.

@Sebi VidretHi Sebi, thanks for your help. Please see attached.

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