We are using continual.ly for our website chatbots.
We use EditorX
site = cyberpenguin.co
We have 2 chatbots from continual.ly, the first is standard issue and appears at bottom of each page using a continual.ly script that we installed in the header section in the Custom Code section (alongside our Google analytics code).
I need some help with the second one please.
Here is the continual.ly article if interested:
https://help.continual.ly/article/75-using-your-own-button
It is a change to the class of a button on a page, so that a second/different chatbot is triggered when that button is clicked.
(This allows us to create page specific chatbots)
<a class="continually"> ....... </a>
NOTE: You must have access to your HTML code in order to add a Continually class to trigger your bot
It says that it needs to be added to the class of the button, but I have NO IDEA where/how to access that code? I have turned on Dev Mode as well but even then the button/code doesn't show in that area when I click on it?
Any help much appreciated.
Stephen